We always strive for customer satisfaction and perform our best to deliver the optimum service. If the customer approached us incase of any discrepancies or defects in the service, refund can be initiated after the ticket validation. We strongly believe that only a quality service deserves customer's money. Please do reach out to us incase of any quality issues, we will initiate a refund after validating your claim and the money will be reverted in 7 to 10 business days. Reversal can be done to the card used for the payment.